I have a License Server V3.2 with 8 Managed License seats and we are using the JRebel 7.0.0 plugin in Eclipse. Today 1 user successfully acquired a licence having installed the Eclipse plugin but then Eclipse crashed and he had to redo the activation. Unfortunately, when he did so he inadvertently used a different email address resulting in 2 entries for him being shown in the License Server users table for the same ip address, though Eclipse just said that ‘Activation was in progress’. Having spotted this, I got him to close the activation window and resubmit with the correct email address. Eventually the Eclipse activation window said that the email had previously been changed for this device and could not be updated for 60 minutes, fair enough.
After a time (not 60 minutes) we resubmitted his activation request with the correct email and the licence was acquired successfully but the license server now appears to be in an inconsistent state:
In the Users-All User table there are entries for myself and another already activated user (expected) plus a single entry (showing the correct email address) for the user who made the mistake, i.e. 3 rows in total. In the JRebel Managed Seats link in the title bar however it shows 4/8 (i.e. 4 of 8 allocated) not 3/8 as I would expect. Is this just a bug of the UI element being out of step with the activated user database or have we now actually only got 4 licences left with 1 licence allocated to nobody? I also wondered if this state would correct itself after either of the timeout periods of 60 minutes or 30 days mentioned in the docs? Any insight or clarification would be appreciated.
Keith
